Web the friends and family test is a way of gathering your feedback about this experience and helping to drive improvement in hospital services. How likely are you to recommend our ward to fri… When you receive care as an.
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The friends and family question:
Web the friends and family test (fft) is an important feedback tool that supports the fundamental principle that people who use nhs services should have the opportunity to provide feedback on their experience.
Web the friends and family test is a survey that gives every patient the opportunity to have their say on the care and treatment they have received.It is a quick and anonymous way. “we would like you to think about your experience in the ward where you spent the most time during this stay.
